Privacy Policy

Real Load Pty Ltd respects the privacy of visitors, customers, partners, and prospects who interact with RealLoad websites, portals, tools, and services.

Information We Collect

We may collect business contact details, account registration information, support messages, demo requests, partner inquiries, technical usage data, and information needed to operate and secure RealLoad services.

How We Use Information

We use information to provide RealLoad services, respond to inquiries, support customers, improve platform reliability, manage accounts, communicate product updates, and meet legal or security obligations.

Service and Website Data

RealLoad may process technical information such as IP addresses, browser details, timestamps, request metadata, logs, and usage events to operate the website, portal, tools, monitoring services, and support workflows.

Sharing

We do not sell personal information. We may share information with service providers, cloud infrastructure providers, professional advisors, or authorities when required to deliver services, protect systems, or comply with applicable law.

Retention

We retain information only for as long as needed for service delivery, support, security, legal, accounting, or operational purposes.

Contact

For privacy questions, contact RealLoad at support@realload.com .